Cannot Install SBS 2003 SP1 on upgraded Evalution Copy

Microsoft Windows

I have a client who originally had an evaluation copy of SBS 2003. I had
them purchase a license and the server has been working fine for the past
year. I am now trying to install SP1 and I get an error that says "The
server is running an evaluation copy" and the install fails.

Anyone got an answer?

Jeremy
Hello Jeremy,

Thank you for posting to the SBS Newsgroup.

I understand that when you trying to install SBS 2K3 SP1 on your server,
you got error message saying SP1 cannot be installed on evaluation copy. If
I have misunderstood your concern, please let me know.

May I know what exact "license" you purchased and installed on server,
please? We have seen many similar issues, please see:

There are actually 2 different Evaluation upgrade failure scenarios:

I. SBS Eval -> SBS SP1 RTM (Failure)

II. SBS Eval -> SBS RTM (success) -> SBS SP1 RTM (failure)

III. SBS Action Pack ->SBS RTM (success) -> SBS SP1 RTM (failure)

Resolution:

I. For scenario I,

We can manually create a slipstream installation CD 1 and install it.

Universal Windows Slipstreaming and Bootable CD Guide
http://www.msfn.org/articles.php?action=show&showarticle=49

II. For scenario II & III, we have seen this kind of issue if one
doesn't proceed all the way through setup when doing the upgrade from Eval
(or action pack) to FPP. The system is left in a state where the OS isn't
time bombed but a lot of the SBS specific registry key and some files are
still Evaluation version and are causing the problem to upgrade to SBS 2003
SP1.

You can work around the setup errors by doing the following:

1. Insert SBS 2003 Full Package Product (non-SP1) CD1 into drive.

2. Launch Setup and proceed all the way through to the Finish
page.

[Note]: You may not see the component selection page.

3. Install SBS 2003 SP1.

For your references:

Upgrading to Windows Small Business Server 2003
http://www.microsoft.com/WindowsServer2003/sbs/upgrade/default.mspx

Windows SBS Upgrade Best Practices
http://www.microsoft.com/downloads/details.aspx?FamilyID=d9f63c79-6488-4058-
bd90-94d46c82cd68&DisplayLang=en

Instructions for installing Windows Small Business Server 2003 Service Pack
1
http://www.microsoft.com/downloads/details.aspx?FamilyID=d56a7675-27c1-445b-
a61f-007a30852ac6&DisplayLang=en

How to install Service Pack 1 for SBS 2003 [Author Mariette Knap]
http://www.smallbizserver.net/Default.aspx?tabid=236

NOTE: This response contains a reference to a third party World Wide Web
site. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and has not tested any software or
information found on these sites; therefore, Microsoft cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
from the Internet.

Hope this information helps. If you have any updates, please feel free to
let me know. I am looking forward to hearing from you!

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
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